Privacy Policy — Pranav Enterprises

Last updated: 14 July 2026

1. Who we are

This Privacy Policy explains how Pranav Enterprises ("we", "us"), a sole proprietorship based in Katraj, Pune, collects, uses and protects information when you use pranaventerprises.co.in to place an order.

2. Information we collect

Contact details: name, phone number, email address and delivery address you provide when ordering or messaging us.
Order details: the products, quantities and amounts of your orders.
Payment information: we do not collect or store your card, UPI PIN or net-banking credentials. Payments are handled directly by Razorpay, our payment gateway partner, under its own privacy and security policies.
Basic technical data: such as browser type and pages visited, collected automatically to help us keep the site working correctly.

3. How we use your information

To process, confirm and deliver your order.
To contact you about your order (delivery updates, issues, or confirmations) by phone, SMS, WhatsApp or email.
To respond to enquiries sent through our contact form.
To maintain business records as required under applicable Indian law (including tax and MSME record-keeping requirements).

We do not sell or rent your personal information to third parties. We do not use your data for purposes unrelated to fulfilling your order or responding to your enquiry.

4. Sharing of information

We share the minimum information necessary with:

Razorpay, to process online payments securely.
Delivery personnel, limited to your name, address and phone number, solely to complete delivery.
Government authorities, where required by law.

5. Data storage and security

Order and contact details are stored only as long as needed to fulfil your order and to meet our record-keeping obligations. We take reasonable steps to protect this information, but no online system can be guaranteed 100% secure.

6. Your choices

You can ask us to correct or delete your contact information from our records, or ask what information we hold about you, by writing to eb119453@gmail.com. We will respond within a reasonable time, subject to any records we are legally required to keep.

7. Cookies

This website may use basic browser storage (such as to remember items in your shopping cart) to make the ordering experience smoother. This information stays on your own device and is not used to track you across other websites.

8. Children's privacy

This website is intended for use by adults placing orders on behalf of a household or business. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "last updated" date.

10. Contact us

For any privacy-related question, write to eb119453@gmail.com or call +91 98812 07334.